Scubamail
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Cancellation & Refund Policy

This policy explains how cancellations and refunds are handled for Scubamail subscriptions, operated by Audiovase Technologies Pvt. Ltd.. This is a template — replace it with your reviewed policy before going live.

Cancelling your subscription

You can cancel at any time from your billing settings in the app. Your plan stays active until the end of the current billing period, after which it will not renew.

Refunds

Subscription fees for a period that has already started are generally non-refundable, and usage-based charges such as SMS or WhatsApp messages already sent cannot be refunded. If you were billed in error, contact us and we'll make it right.

Downgrades

Downgrading takes effect from the next billing period. We do not pro-rate the unused portion of the current period.

Processing time

Approved refunds are returned to the original payment method within 7–14 business days of confirmation.

Contact

Questions about billing, cancellations, or refunds? Email support@scubamail.io.

AI assist

Subject lines and preview text, written for you

Example output

  • Your Black Friday early access starts now

    Doors open at 6am — 30% off sitewide, no code needed.

  • 30% off everything. 48 hours only.

    Your discount is already applied at checkout.

Generating a whole email from a prompt is coming soon.

Why Scubamail?

Scubamail powers your marketing engine, so you can focus on building your product, serving your customers, and scaling your business.

Free

for your first 1,000 contacts. No credit card, no time limit.

3-in-1

Email, SMS, and WhatsApp from a single contact list.

24/7

Support from real people, on every plan.

Get started for free

Support That Cares

Expert guidance to keep your email marketing running smoothly.

24/7always available
Real peoplenot chatbots
All plansfree included

The real people behind the support.

Power up Scubamail with smart integrations

Connect Scubamail to the tools you already use across ecommerce, CMS, CRM, and forms — then let contacts sync themselves.

Scubamail
Shopify
Shopify
Wix
Wix
WordPress
WordPress
WooCommerce
WooCommerce
Typeform
Typeform
Zapier
Zapier
Mailchimp
Mailchimp
Squarespace
Squarespace
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Send your first campaign today.

Free for your first 1,000 contacts and 12,000 emails a month. Set up your account and send in minutes — no credit card, no sales call.

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Cancel any time · 100% permission-based sending

Frequently Asked Questions

Everything people usually ask before getting started. Can't find what you're looking for? Reach out and we'll help directly.

Contact us

Your first 1,000 contacts, 12,000 sends a month, the full email builder and templates, and API access — no credit card and no time limit.

Yes. All three channels share a single contact list, so you segment once and message across channels without keeping separate audiences in sync.

You can import contacts, consent dates, and unsubscribes directly, and build your first campaign alongside your current tool before switching over. See /migrate for the full walkthrough.

No. The drag-and-drop editor, ready-made templates, and automation builder are built for marketers, not developers — no HTML or coding required.

Yes, real people are available 24/7 on every plan, including the free tier — it's not reserved for higher-priced plans.

Yes. There's no long-term contract — upgrade, downgrade, or cancel whenever you need to.